Studio
Announcements
Last update: September 16, 2026
— September 16, 2026 Update —
Can’t Find Your Account Activation Email or Having Trouble Getting Set Up With Kenko?
Here’s How to Access Your BYC Account
and Start Booking Classes
If you’re having trouble locating the email we sent out on September 9, you can still activate your BYC account and get set up on our new booking software with Kenko in just a few steps! Whether you currently have an active membership or class pass, or you’ve only practiced with us a few times long ago, you’ll need to create a new account password through Kenko in order to access your account and book classes. Any existing memberships, class passes, or future bookings have been transferred to the new system, so you’ll be able to access them once you’re logged in.
Once you’ve created your new password, you can log in to your account via web browser here.
The easiest way to plan and schedule classes, register for workshops, book a massage, or manage your BYC account is by downloading our new mobile app! If you previously used our BYC-branded app when we were with MindBody, you’ll need to download the new version, now powered by Kenko. Keep in mind that the new app icon looks very similar to the old one, so if you still have the previous BYC app on your phone, we recommend deleting it before installing the new version using the links below.
Still Having Trouble?
👉 Not sure if you already have an account or which email to use?
If you’re not sure whether you have an existing BYC profile or which email address is associated with your account, email our front desk at hello@bellinghamyogacollective.com and we can help to track it down. Please include your full name and any other contact information that may help us identify your profile.👉 Not receiving the security code?
Check your spam or junk folder and make sure you’re using the email address linked to your BYC account.👉 Already created a password but can’t log in?
Double-check that you’re logging in with the same email address you used when you reset your password. If you’re still having trouble, try resetting your password again through the password reset page and make sure you’re using the email address associated with your BYC account. If you’re not sure which email address is linked to your profile, reach out to us and we can help confirm it.👉 Something looks wrong with your account?
If a membership, class pass, future booking, or stored payment type appears to be incorrect or missing, let us know and we’ll take a look.👉 Don’t feel like downloading another app?
No problem! You can still book classes, sign up for events, and manage your account just as well through our website. You’ll have access to the same account and booking options whether you use the app or your web browser.
— September 10, 2026 Update —
Our New Booking Platform is Now Live!
We’re Officially Up and Running on Kenko!
Your New Account is Ready to Be Activated
As part of our transition to Kenko, we sent two emails to the email address that was associated with your BYC account (via MindBody) yesterday: one with account activation instructions and another with our updated Practice Liability Waiver to review and sign. If you had any active memberships, class passes, or future bookings linked to your account, they have all been automatically transferred.
The instructions included in the account activation email are also provided below. Whether you currently have an active pass or membership with us or have only visited BYC a few times, you’ll need to create a new password on the new system to access your account and book classes. You can reset your password through the new app OR the website by following the steps below:
How to Reset Your Password Through Web Browser:
1. Click the ‘Reset Now +’ Button below
2. Enter your email and wait for the security code
3. Enter the code → click Submit Security Code
4. Create a new password → click Save Password
5. Log in using your email and new password
Not sure if you already have an account with us or which email address is associated with your profile? Reach out to our front desk at hello@bellinghamyogacollective.com and we’ll help track down your account. Please include your full name and any other contact information that may help us to identify your profile.
How to Reset Your Password Through the App:
1. Download the app through the link(s) below
2. Tap Login → Enter Password → Forgot Password or First Login?
3. Enter your email → wait for the security code.
4. Enter the code → tap Submit Security Code.
5. Create a new password → tap Save Password.
6. Log in with your email and new password.
Once you’re logged in, we recommend taking a quick look at your profile to make sure everything looks as expected. If you notice anything that doesn’t seem quite right, send us an email at hello@bellinghamyogacollective.com and we'll take a look! We appreciate your patience as we make this transition and we’re so excited to share this new booking experience with you.
— September 1, 2026 Update —
New Booking Platform Launches Sept. 9th!
A Smoother Booking Experience is Coming Soon...
Here's Everything You Need to Know
Starting Wednesday, September 9, we’re officially transitioning from MindBody to a brand-new booking platform called Kenko. This upgrade is part of a larger effort to streamline our digital space so we can be even more present in our physical one.
We know that changes — especially ones that involve technology — can feel stressful, so we thank you for your patience, loyalty, and understanding as we make this upgrade to better serve our community. Read on to learn more about what to expect!
- The BYC Team
Why the Switch?
Over the last few years, the digital tools required to run a studio have evolved rapidly. While our old platform served us well for a long time, its recent updates have felt increasingly complicated, rigid, and clunky to navigate. We felt it was time to move to a more modern, mobile-first system that offers a seamless booking experience from start to finish.
We specifically chose Kenko because it is built around intuitive accessibility, making it more reliable and straightforward to use, regardless of your comfort level with technology.
🪷What This Means For You:
✔️ Less time clicking around and fewer unnecessary steps just to manage your account, book classes and events, or pay & checkout
✔️ Fewer booking glitches and better real-time scheduling accuracy without being redirected away from our website or app
✔️ Greater privacy and control over your personal information — your data is kept within a smaller platform (built specifically to support independent wellness businesses) rather than a large consumer advertising network
🪷What This Means for Us:
Switching to a simpler system will also help to reduce the overall administrative burdens on our staff. This allows our teachers to stay fully focused on guiding your practice, while giving our operations team more time to create and curate special programs, workshops, and retreat experiences.
The Transition Timeline & Next Steps
On the morning of Wednesday, September 9, you will receive two emails from Kenko to get you set up on the new platform:
1.) Account Activation Email
(this will contain a link to verify your email address and create a new password)
2.) Waiver Email
(this contains a quick link to sign our updated Practice Liability Waiver)
Once those two steps are complete, you can download the new version of our studio app to view our schedule and book your next class.
We'll be sending out an email from our studio address on September 8 as a reminder & so you know exactly what to expect the following day! In the meantime, we recommend taking a moment to log into your BYC account (via MindBody) below and check that your contact information and notification preferences are accurate and up to date.
Questions & Answers
👉 What happens to my current passes or membership?
Everything will get transferred over for you. Your active class packs, remaining visits, and ongoing memberships will automatically migrate to your new account. Similarly, if you have registered for a future workshop, training, or retreat, your spot is still secured. Your registration will appear under your "upcoming bookings" once you're logged into the new system.
👉 Is my personal information safe?
Yes, completely. Your privacy and security are sacred to us. Unlike massive corporate ecosystems, Kenko acts as a private, closed vault for our studio, ensuring your data is never shared with large consumer networks or used for targeted advertising. Your contact info and sensitive payment data is strictly encrypted and is handled directly and securely by Stripe using the exact same bank-grade encryption used by major financial institutions. Your credit card info is never stored directly or visible by Kenko or our studio.
👉 Which email address should I use to activate my account?
Use the email address associated with your current BYC student account in MindBody. This is the email address where you’ll receive your Kenko account activation instructions. If you have multiple email addresses or aren’t sure which one is associated with your account, please contact us and we can verify it for you.
👉 What happens to the old app on my phone?
Once we’ve transitioned to Kenko, the old BYC app and the general MindBody app will no longer display our schedule or allow you to book classes or make purchases with BYC. You can safely delete the old BYC app and stop using the MindBody app.
If you previously used our BYC-branded app, you’ll need to download the new version, which is now powered by Kenko. It will look very similar to the previous app in the App Store, so be sure to download the new version using the links provided in your account activation email. You will also be able to find app download links on our homepage & schedule page on the day of the launch!
👉 What if I get stuck or prefer not to use an app?
No problem at all. You can easily view the schedule and book classes directly through our website from any computer or web browser. If you run into any technical snags on the morning of the switch, just arrive a few minutes early to class and our front desk team will happily set you up in person.
Still have questions? We're here for you and want to make this transition as smooth as possible. If you have any lingering questions that weren't covered above, feel free to drop us an email at hello@bellinghamyogacollective.com or by clicking the button below.